{"id":238,"date":"2024-09-19T14:55:41","date_gmt":"2024-09-19T14:55:41","guid":{"rendered":"https:\/\/avis.orzoni.fr\/accueil\/?page_id=238"},"modified":"2024-11-07T10:49:51","modified_gmt":"2024-11-07T10:49:51","slug":"le-support-technique","status":"publish","type":"page","link":"https:\/\/avis.orzoni.fr\/accueil\/le-support-technique\/","title":{"rendered":"Le support technique"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/08\/Fond-orzoni-avis-1.png\u00a0\u00bb min_height=\u00a0\u00bb738px\u00a0\u00bb min_height_tablet=\u00a0\u00bb738px\u00a0\u00bb min_height_phone=\u00a0\u00bbauto\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb80%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb1376px\u00a0\u00bb max_width_tablet=\u00a0\u00bb1376px\u00a0\u00bb max_width_phone=\u00a0\u00bb1376px\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|600|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#020C41&Prime; custom_margin=\u00a0\u00bb0px||2px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>NOTRE ASSISTANCE<\/p>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#F5A216&Prime; divider_weight=\u00a0\u00bb4px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb31%\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#020C41&Prime; text_font_size=\u00a0\u00bb51px\u00a0\u00bb header_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1>LE SUPPORT TECHNIQUE<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||20px||false|false\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb15px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb14px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Nous vous accompagnons sur cette page, \u00e0 prendre en main cet outil pour que vous puissiez l&rsquo;utiliser de fa\u00e7on optimale.<\/p>\n<p>En cas de difficult\u00e9s, nous restons disponibles et \u00e0 votre \u00e9coute pour vous apporter les conseils n\u00e9cessaires.<\/p>\n<p>[\/et_pb_text][dsm_button button_one_text=\u00a0\u00bbAcc\u00e9der au formulaire\u00a0\u00bb button_one_url=\u00a0\u00bb#formulaire\u00a0\u00bb button_two_text=\u00a0\u00bbSolliciter une assistance\u00a0\u00bb button_two_url=\u00a0\u00bbhttps:\/\/avis.orzoni.fr\/accueil\/contact\/#contact\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button_one=\u00a0\u00bbon\u00a0\u00bb button_one_text_size=\u00a0\u00bb18px\u00a0\u00bb button_one_border_radius=\u00a0\u00bb10px\u00a0\u00bb custom_button_two=\u00a0\u00bbon\u00a0\u00bb button_two_text_size=\u00a0\u00bb16px\u00a0\u00bb button_two_text_color=\u00a0\u00bb#020C41&Prime; button_two_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb button_two_border_radius=\u00a0\u00bb10px\u00a0\u00bb custom_padding=\u00a0\u00bb||100px||false|false\u00a0\u00bb button_two_text_size_tablet=\u00a0\u00bb16px\u00a0\u00bb button_two_text_size_phone=\u00a0\u00bb16px\u00a0\u00bb button_two_text_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_blob_image blob_image=\u00a0\u00bbhttps:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/09\/Photo-Septembre-2024-1200&#215;899-1.jpg\u00a0\u00bb title_text=\u00a0\u00bbPhoto-Septembre-2024-1200&#215;899&Prime; blob_shapes=\u00a0\u00bbimage_seven\u00a0\u00bb show_content_hover=\u00a0\u00bbon\u00a0\u00bb image_height=\u00a0\u00bb571px\u00a0\u00bb image_height_tablet=\u00a0\u00bb454px\u00a0\u00bb image_height_phone=\u00a0\u00bb236px\u00a0\u00bb image_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb scroll_vertical_motion_enable=\u00a0\u00bbon\u00a0\u00bb scroll_vertical_motion=\u00a0\u00bb0|53|53|100|4|0|-2&Prime; scroll_vertical_motion_tablet=\u00a0\u00bb0|50|50|100|0|0|0&Prime; scroll_vertical_motion_phone=\u00a0\u00bb0|50|50|100|0|0|0&Prime; scroll_vertical_motion_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_blob_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#E8F1FF\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||60px||false|false\u00a0\u00bb top_divider_height=\u00a0\u00bb153px\u00a0\u00bb top_divider_repeat=\u00a0\u00bb2x\u00a0\u00bb top_divider_flip=\u00a0\u00bbvertical\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb45px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Besoin d&rsquo;une <span style=\"background: #f5a216; border-radius: 10px; color: white; display: inline-block; padding: 5px 15px;\">assistance<\/span> ?<\/h2>\n<p>[\/et_pb_text][dsm_icon_list list_alignment=\u00a0\u00bbcenter\u00a0\u00bb text_indent=\u00a0\u00bb17px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_icon_list_child text=\u00a0\u00bbNOUS SOMMES L\u00c0 POUR VOUS AIDER\u00a0\u00bb use_icon=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#020C41&Prime; tooltip_text_align=\u00a0\u00bbcenter\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb14px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb border_radii_icon=\u00a0\u00bbon|7px|7px|7px|7px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][\/dsm_icon_list][et_pb_text _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb|80px||80px|false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|50px||50px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px||0px|false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb15px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb14px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Si vous souhaitez signaler une anomalie sur le site internet ou la plateforme, vous pouvez nous contacter \u00e0 partir de notre formulaire. Si vous pr\u00e9f\u00e8rez \u00eatre guider par un de nos techniciens dans la configuration de votre compte, prenez un rendez-vous avec nous !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbAcc\u00e9der au formulaire de renseignements\u00a0\u00bb url=\u00a0\u00bb#formulaire\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#xf039;||fa||900&Prime; icon_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb image_icon_background_color=\u00a0\u00bb#F5A216&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font_size=\u00a0\u00bb18px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb body_font_size=\u00a0\u00bb15px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb border_width_all=\u00a0\u00bb17px\u00a0\u00bb border_color_all=\u00a0\u00bb#FFFFFF\u00a0\u00bb border_radii_image=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb border_width_all_image=\u00a0\u00bb6px\u00a0\u00bb border_color_all_image=\u00a0\u00bb#F5A216&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbPrendre un rdv avec un technicien \u00a0\u00bb url=\u00a0\u00bbhttps:\/\/outlook.office365.com\/owa\/calendar\/SupportinformatiqueOrzoni@orzoni.fr\/bookings\/\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#xf274;||fa||900&Prime; icon_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb image_icon_background_color=\u00a0\u00bb#F5A216&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font_size=\u00a0\u00bb18px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb body_font_size=\u00a0\u00bb15px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb border_width_all=\u00a0\u00bb17px\u00a0\u00bb border_color_all=\u00a0\u00bb#FFFFFF\u00a0\u00bb border_radii_image=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb border_width_all_image=\u00a0\u00bb6px\u00a0\u00bb border_color_all_image=\u00a0\u00bb#F5A216&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; prev_background_color=\u00a0\u00bb#E8F1FF\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb99px||||false|false\u00a0\u00bb top_divider_style=\u00a0\u00bbwave2&Prime; top_divider_height=\u00a0\u00bb77px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|1px|auto||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||40px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Les <span style=\"background: #f5a216; border-radius: 10px; color: white; display: inline-block; padding: 5px 15px;\">questions<\/span> les<br \/>plus pos\u00e9es<\/h2>\n<p>[\/et_pb_text][dsm_faq dsm_open_toggle_margin=\u00a0\u00bb3px||||false|false\u00a0\u00bb dsm_close_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_content_padding=\u00a0\u00bb15px||||false|false\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; border_width_all_dsm_toggle_open_border=\u00a0\u00bb1px\u00a0\u00bb border_color_all_dsm_toggle_open_border=\u00a0\u00bb#F5A216&Prime; border_width_all_dsm_toggle_closed_border=\u00a0\u00bb1px\u00a0\u00bb border_color_all_dsm_toggle_closed_border=\u00a0\u00bb#020C41&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][dsm_faq_child dsm_title=\u00a0\u00bbComment puis-je envoyer une demande d&rsquo;\u00e9valuation \u00e0 mes clients ?\u00a0\u00bb dsm_content=\u00a0\u00bb<\/p>\n<p>Il vous suffit de vous connecter \u00e0 la plateforme, d&rsquo;entrer l&rsquo;adresse e-mail du client dans l&rsquo;espace %22Envoyer un mail%22, puis d&rsquo;envoyer la demande. Vous pouvez \u00e9galement configurer un QR code pour faciliter l\u2019acc\u00e8s direct au formulaire d\u2019\u00e9valuation.<\/p>\n<p>\u00a0\u00bb dsm_child_open_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_child_close_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_close_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_open_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_open_icon_color=\u00a0\u00bb#F5A216&Prime; dsm_close_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_close_icon_color=\u00a0\u00bb#F5A216&Prime; _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_item_font_size=\u00a0\u00bb20px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_item_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_item_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb header_item_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb content_font_size_tablet=\u00a0\u00bb\u00a0\u00bb content_font_size_phone=\u00a0\u00bb15px\u00a0\u00bb content_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb parentOrderClass=\u00a0\u00bbdsm_faq_0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;][\/dsm_faq_child][dsm_faq_child dsm_title=\u00a0\u00bbComment sont g\u00e9r\u00e9s les avis n\u00e9gatifs ?\u00a0\u00bb dsm_content=\u00a0\u00bb<\/p>\n<p>Les avis n\u00e9gatifs sont automatiquement envoy\u00e9s sur la plateforme sans qu&rsquo;ils soient publics. Vous pouvez les voir dans l&rsquo;espace %22Suivi des demandes d&rsquo;avis%22. Avec l&rsquo;offre Premium, vous avez la possibilit\u00e9 de recevoir les retours n\u00e9gatifs par mail.<\/p>\n<p>\u00a0\u00bb dsm_child_open_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_child_close_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_close_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_open_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_open_icon_color=\u00a0\u00bb#F5A216&Prime; dsm_close_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_close_icon_color=\u00a0\u00bb#F5A216&Prime; _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_item_font_size=\u00a0\u00bb20px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_item_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_item_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb header_item_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb content_font_size_tablet=\u00a0\u00bb\u00a0\u00bb content_font_size_phone=\u00a0\u00bb15px\u00a0\u00bb content_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb parentOrderClass=\u00a0\u00bbdsm_faq_0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;][\/dsm_faq_child][dsm_faq_child dsm_title=\u00a0\u00bbPuis-je personnaliser les e-mails envoy\u00e9s aux clients ?\u00a0\u00bb dsm_content=\u00a0\u00bb<\/p>\n<p>Oui, toutefois, la version gratuite inclut peu de personnalisations. Avec l&rsquo;offre Premium, vous pouvez personnaliser le sujet du mail, ajouter le logo de votre entreprise et ajuster le texte du mail et du bouton d\u2019appel \u00e0 l\u2019action (CTA). Vous pouvez \u00e9galement personnaliser l\u2019apparence du formulaire de retour client.<\/p>\n<p>\u00a0\u00bb dsm_child_open_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_child_close_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_close_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_open_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_open_icon_color=\u00a0\u00bb#F5A216&Prime; dsm_close_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_close_icon_color=\u00a0\u00bb#F5A216&Prime; _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_item_font_size=\u00a0\u00bb20px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_item_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_item_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb header_item_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb content_font_size_tablet=\u00a0\u00bb\u00a0\u00bb content_font_size_phone=\u00a0\u00bb15px\u00a0\u00bb content_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb parentOrderClass=\u00a0\u00bbdsm_faq_0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;][\/dsm_faq_child][dsm_faq_child dsm_title=\u00a0\u00bbQuels outils de statistiques sont disponibles ?\u00a0\u00bb dsm_content=\u00a0\u00bb<\/p>\n<p>La plateforme offre un espace statistiques o\u00f9 vous pouvez voir la note moyenne, les enqu\u00eates g\u00e9n\u00e9r\u00e9es, les enqu\u00eates cliqu\u00e9es ou non cliqu\u00e9es et les retours n\u00e9gatifs. Vous pouvez ainsi suivre l\u2019efficacit\u00e9 de vos demandes d\u2019\u00e9valuation en un coup d&rsquo;\u0153il.<\/p>\n<p>\u00a0\u00bb dsm_child_open_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_child_close_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_close_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_open_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_open_icon_color=\u00a0\u00bb#F5A216&Prime; dsm_close_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_close_icon_color=\u00a0\u00bb#F5A216&Prime; _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_item_font_size=\u00a0\u00bb20px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_item_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_item_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb header_item_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb content_font_size_tablet=\u00a0\u00bb\u00a0\u00bb content_font_size_phone=\u00a0\u00bb15px\u00a0\u00bb content_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb parentOrderClass=\u00a0\u00bbdsm_faq_0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;][\/dsm_faq_child][dsm_faq_child dsm_title=\u00a0\u00bbEst-ce que je peux l&rsquo;utiliser gratuitement ? \u00a0\u00bb dsm_content=\u00a0\u00bb<\/p>\n<p>Oui, les actions standards restent utilisatables. N\u00e9anmoins, vous n&rsquo;avez pas acc\u00e8s \u00e0 la personnalisation du formulaire, des mails et d&rsquo;autres options comme l&rsquo;ajout d&rsquo;utilisateurs.<\/p>\n<p>\u00a0\u00bb dsm_child_open_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_child_close_font_icon=\u00a0\u00bb&#x75;||divi||400&Prime; dsm_close_bg_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb dsm_open_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_open_icon_color=\u00a0\u00bb#F5A216&Prime; dsm_close_icon_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb dsm_close_icon_color=\u00a0\u00bb#F5A216&Prime; _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_item_font_size=\u00a0\u00bb20px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_item_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_item_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb header_item_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb content_font_size_tablet=\u00a0\u00bb\u00a0\u00bb content_font_size_phone=\u00a0\u00bb15px\u00a0\u00bb content_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb parentOrderClass=\u00a0\u00bbdsm_faq_0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;][\/dsm_faq_child][\/dsm_faq][et_pb_button button_url=\u00a0\u00bbhttps:\/\/avis.orzoni.fr\/accueil\/contact\/#contact\u00a0\u00bb button_text=\u00a0\u00bbUne autre question ? \u00a0\u00bb button_alignment=\u00a0\u00bbright\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb15px\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb button_text_size_tablet=\u00a0\u00bb\u00a0\u00bb button_text_size_phone=\u00a0\u00bb16px\u00a0\u00bb button_text_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#E8F1FF\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb100px||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb top_divider_height=\u00a0\u00bb59px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_id=\u00a0\u00bbformulaire\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Besoin d&rsquo;informations<br \/>suppl\u00e9mentaires?<\/h2>\n<p>[\/et_pb_text][dsm_icon_list list_alignment=\u00a0\u00bbcenter\u00a0\u00bb text_indent=\u00a0\u00bb17px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][dsm_icon_list_child text=\u00a0\u00bb\u00c9CRIVEZ-NOUS !\u00a0\u00bb font_icon=\u00a0\u00bb&#xf304;||fa||900&Prime; icon_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb icon_background_color=\u00a0\u00bb#F5A216&Prime; icon_padding=\u00a0\u00bb7px\u00a0\u00bb icon_font_size=\u00a0\u00bb23px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#020C41&Prime; tooltip_text_align=\u00a0\u00bbcenter\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb14px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb border_radii_icon=\u00a0\u00bbon|7px|7px|7px|7px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row module_id=\u00a0\u00bbformulaire\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code module_id=\u00a0\u00bbformulaire\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<div class='fluentform ff-default fluentform_wrapper_4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ff_has_v3_recptcha ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" data-recptcha_key=\"6LdTcSEqAAAAAFo1pzziUsmVOpLhBdmpmI07vZnU\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Formulaire de renseignements<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='238' \/><input type=\"hidden\" id=\"_fluentform_4_fluentformnonce\" name=\"_fluentform_4_fluentformnonce\" value=\"c31266cf89\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/accueil\/wp-json\/wp\/v2\/pages\/238\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_names_first_name_' id='label_ff_4_names_first_name_' >Pr\u00e9nom<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_4_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Pr\u00e9nom\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_names_last_name_' id='label_ff_4_names_last_name_' >Nom <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_4_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Nom \" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_email' id='label_ff_4_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_4_email\" class=\"ff-el-form-control\" placeholder=\"E-mail\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_phone' id='label_ff_4_phone' aria-label=\"T\u00e9l\u00e9phone\">T\u00e9l\u00e9phone<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone\" type=\"tel\" placeholder=\"Num\u00e9ro \" data-name=\"phone\" id=\"ff_4_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_4_description' id='label_ff_4_description' aria-label=\"Comment pouvons-nous vous aider ?\">Comment pouvons-nous vous aider ?<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_4_description\" name=\"description\" id=\"ff_4_description\" class=\"ff-el-form-control\" placeholder=\"Votre message\" rows=\"8\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Terms and Conditions: J&#039;ai lu et accepte les termes de la Politique de confidentialit\u00e9. J&#039;accepte que les coordonn\u00e9es et les donn\u00e9es remises dans le formulaire puissent \u00eatre stock\u00e9es temporairement pendant le traitement de ma demande * Contains 1 link. Use tab navigation to review.' class='ff-el-form-check-label ff_tc_label' for=terms-n-condition_be90a25bebe8210c2dfc423c6da5912f><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"terms-n-condition\" class=\"ff-el-form-check-input\" data-name=\"terms-n-condition\" id=\"terms-n-condition_be90a25bebe8210c2dfc423c6da5912f\"  value='on' aria-invalid='false' aria-required=false><\/span> <div class='ff_t_c'><p>J'ai lu et accepte les termes de la <a href=\"https:\/\/orzoni.fr\/politique-de-confidentialite\/\" target=\"_blank\" rel=\"noopener\">Politique de confidentialit\u00e9<\/a>. J'accepte que les coordonn\u00e9es et les donn\u00e9es remises dans le formulaire puissent \u00eatre stock\u00e9es temporairement pendant le traitement de ma demande <span style=\"color: #ff0000\">*<\/span><\/p><\/div><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style wpf_has_custom_css\"  aria-label=\"Envoyer\">Envoyer<\/button><\/div><\/fieldset><\/form><div id='fluentform_4_errors' class='ff-errors-in-stack ff_form_instance_4_1 ff-form-loading_errors ff_form_instance_4_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_4_1 = {\"id\":\"4\",\"ajaxUrl\":\"https:\\\/\\\/avis.orzoni.fr\\\/accueil\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_4_1\",\"form_id_selector\":\"fluentform_4\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\",\"global\":true}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\",\"global\":true}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\",\"global\":true},\"email\":{\"value\":true,\"message\":\"Ce champ doit contenir un e-mail valide\",\"global_message\":\"Ce champ doit contenir un e-mail valide\",\"global\":true}},\"phone\":{\"required\":{\"value\":true,\"global\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\"},\"valid_phone_number\":{\"value\":false,\"global\":true,\"message\":\"Le num\\u00e9ro de t\\u00e9l\\u00e9phone est invalide\",\"global_message\":\"Le num\\u00e9ro de t\\u00e9l\\u00e9phone n'est pas valide\"}},\"description\":{\"required\":{\"value\":false,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\",\"global\":true}},\"terms-n-condition\":{\"required\":{\"value\":false,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"Ce champ est obligatoire\",\"global\":true}},\"g-recaptcha-response\":[]},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb prev_background_color=\u00a0\u00bb#E8F1FF\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/08\/deux-personnes-ordinateur.jpg\u00a0\u00bb min_height=\u00a0\u00bb412px\u00a0\u00bb min_height_tablet=\u00a0\u00bbauto\u00a0\u00bb min_height_phone=\u00a0\u00bbauto\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb170px||170px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb100px||100px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb100px||100px||false|false\u00a0\u00bb top_divider_style=\u00a0\u00bbmountains2&Prime; top_divider_height=\u00a0\u00bb72px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(2,12,65,0.58)\u00a0\u00bb width=\u00a0\u00bb40%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb80%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb border_radii=\u00a0\u00bbon|30px|30px|30px|30px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_2_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>D\u00e9couvrez notre<br \/>activit\u00e9<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Un unique prestataire pour votre parc informatique et <br \/>votre communication \u00e0 L\u00e9zignan-Corbi\u00e8res !<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/avis.orzoni.fr\/accueil\/contact\/#contact\u00a0\u00bb button_text=\u00a0\u00bbNous contacter\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#F5A216&Prime; button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NOTRE ASSISTANCELE SUPPORT TECHNIQUENous vous accompagnons sur cette page, \u00e0 prendre en main cet outil pour que vous puissiez l&rsquo;utiliser de fa\u00e7on optimale. En cas de difficult\u00e9s, nous restons disponibles et \u00e0 votre \u00e9coute pour vous apporter les conseils n\u00e9cessaires.<div class=\"et_pb_module dsm_button dsm_button_0 et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"et_pb_button_module_wrappers dsm_button_0_wrapper  et_pb_module\">\n\t\t\t\t<a class=\"et_pb_button et_pb_button_one et_pb_bg_layout_light dsm-none \"  href=#formulaire data-dsm-lightbox-id=\"dsm_button_one_lightbox dsm_button_0\"><span>Acc\u00e9der au formulaire<\/span><\/a><a class=\"et_pb_button et_pb_button_two et_pb_bg_layout_light dsm-none \"  href=https:\/\/avis.orzoni.fr\/accueil\/contact\/#contact data-dsm-lightbox-id=\"dsm_button_two_lightbox dsm_button_0\"><span>Solliciter une assistance<\/span><\/a>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module dsm_blob_image dsm_blob_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm_blob_image_wrap dsm_blob_image_seven dsm_blob_image_content_hover\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/09\/Photo-Septembre-2024-1200x899-1.jpg\" alt=\"\" title=\"Photo-Septembre-2024-1200x899\" srcset=\"https:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/09\/Photo-Septembre-2024-1200x899-1.jpg 1200w, https:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/09\/Photo-Septembre-2024-1200x899-1-980x734.jpg 980w, https:\/\/avis.orzoni.fr\/accueil\/wp-content\/uploads\/2024\/09\/Photo-Septembre-2024-1200x899-1-480x360.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw\" class=\"dsm_blob_image_img\" \/>\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Besoin d&rsquo;une assistance ?<div class=\"et_pb_module dsm_icon_list dsm_icon_list_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<ul class=\"dsm_icon_list_items dsm_icon_list_ltr_direction dsm_icon_list_layout_vertical\"><li class=\"dsm_icon_list_child dsm_icon_list_child_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><\/span><span class=\"dsm_icon_list_text\">NOUS SOMMES L\u00c0 POUR VOUS AIDER<\/span>\n\t\t\t<\/li><\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Si vous souhaitez signaler une anomalie sur le site internet ou la plateforme, vous pouvez nous contacter \u00e0 partir de notre formulaire. Si vous pr\u00e9f\u00e8rez \u00eatre guider par un de nos techniciens dans la configuration de votre compte, prenez un rendez-vous avec nous !Les questions lesplus pos\u00e9es<div class=\"et_pb_with_border et_pb_module dsm_faq dsm_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-faq-container dsm-front\" data-accordion=\"off\" data-open_first_item=\"off\">\n\t\t\t\t\n\t\t\t <\/div>\n\t\t\t \n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"dsm_faq_child_0 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">\u00bbComment<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">\u00bbIl<\/div>\n\t\t\t <\/div>\n\t\t\t<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-238","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Le support technique - Orzoni Chasseur d&#039;\u00e9toiles<\/title>\n<meta name=\"description\" content=\"Le support technique permet de vous accompagner et de prendre en main cet outil pour que vous puissiez l\u2019utiliser de fa\u00e7on optimale.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avis.orzoni.fr\/accueil\/le-support-technique\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le support technique - Orzoni Chasseur d&#039;\u00e9toiles\" \/>\n<meta property=\"og:description\" content=\"Le support technique permet de vous accompagner et de prendre en main cet outil pour que vous puissiez l\u2019utiliser de fa\u00e7on optimale.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avis.orzoni.fr\/accueil\/le-support-technique\/\" \/>\n<meta property=\"og:site_name\" content=\"G\u00e9rez vos avis! 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